West Pharma has announced a new Online Store, which will serve as a one-stop solution for access to small quantities of some of the company’s highest quality products available ready-to-use in convenient small packs. The Online store is available on westpharma.com.
Silji Abraham, Chief Digital & Transformation Officer at West, says, “For customers, the Online Store represents a new way of doing business with West that offers the convenience of product knowledge and information with the ability to purchase small quantities quickly and easily,”
“We are meeting the needs of the marketplace to provide customers with buying options and information in a digital format that will make West a more valuable partner and industry leader,” he adds.
Designed with customer needs in mind, the Store allows online purchasing of small quantities via credit card (American Express, Visa, Mastercard), as well as access to the supporting information needed to make a buying decision, including:
– Uncontrolled Drawings
– Master Specifications
– Sample Certifications
– Packaging Images
– Per Carton Pricing
As an extension of Westpharma.com and the Knowledge Center, the Online Store will make it easier than ever for customers to determine the right product for their needs. Stopper, vial and seal items are a minimum of 500 pieces up to 5,000 pieces depending on the item. Prefillable System components range from 600 pieces up to 10,000. During the checkout process, shoppers can select from three UPS shipping services of their choice. Orders will ship within 5 days of acknowledgment. A convenient “My Account” feature includes Past Order Details for easy access to order-related documents and UPS tracking information.
The company will also provide an automatic access to the Knowledge Center’s Online Technical Customer Support Portal to the shoppers.
Source: West Pharma