Three billion pizza boxes enter the market every year. Can Domino’s persuade consumers to actually put them in the recycling bin?
Imagine the scene: After you and and your partner enjoy a margarita pizza and a bottle of wine, you stare at the empty, greasy box and discuss what to do with it. You believe you should put the box in the recycling bin; they’re worried that all the leftover cheese and oil on the cardboard will contaminate the recycling system. You both want to do the right thing, but it isn’t entirely clear what that is. Perhaps the discussion ends amicably, perhaps it does not.
This same post-pizza conversation happens across the country. Two years ago, Domino’s announced that its pizza boxes were recyclable–but there was a catch. Only 73% of the population has access to a curbside recycling program that accepts these empty boxes, and it takes time and effort to research whether your municipality is one of them. This has left many consumers confused.

While this is part of Domino’s mission to be a more sustainable company, it’s not purely altruistic. “Arming our consumers with this knowledge and encouraging them to be part of our stewardship journey also makes them feel good about enjoying their pizza,” he says.
Besides clarifying the recyclability of the boxes, Domino’s wants customers to help change the system. These days, 27% of all recycling programs in the United States have explicit language saying they accept pizza boxes; the other 46% implicitly accept them. On its recycling website, Domino’s gives customers information about how to contact recycling programs to ask for more explicit guidelines about accepting pizza boxes. And in the remaining 27% of programs that prohibit pizza boxes, Domino’s encourages customer to reach out to them so they can reevaluate their guidelines based on WestRock’s research.
“We’ve seen this play out in some neighborhoods,” Lund says. “Just a quick call to your municipality saying, ‘Hey, wait a minute, can I recycle this pizza box?”
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